Last Updated: February 18, 2026

Our Promise of Authenticity

At Authentic Makeup Store BD, we guarantee that every product you purchase from us is 100% genuine, original, and sourced from trusted global brands or verified distributors. We never sell expired, diluted, or counterfeit products.

We understand how important authenticity is when it comes to cosmetics and skincare. Your safety and confidence in your purchase are our top priorities.

 

How We Ensure Authentic Products

To deliver only authentic beauty products, we follow strict sourcing and quality standards:

1. Verified Sourcing
All products are obtained directly from global brand suppliers, authorized distributors, or reliable import networks.

2. Original Packaging
Every item arrives in its factory-sealed packaging with intact manufacturer labels.

3. Barcode & Batch Verification
Products are checked for batch codes, manufacturing dates, and barcode accuracy to confirm originality and freshness.

4. Secure Handling
Our team inspects each item before packing to make sure it remains brand-new and authentic before shipping.

 

What This Guarantee Covers

This guarantee applies to ALL products sold on Authentic Makeup Store BD — including makeup, skincare, serums, sunscreens, toners, and beauty tools.

If any product you receive is ever proven to be not authentic, we will take action according to our policies (see next section below).

 

What To Do If You Suspect a Product Is Not Authentic

If you believe your order is not genuine:

  1. Contact us within 7 days of delivery via email or WhatsApp.

  2. Provide your order number, photos of the product (front, back, seals, batch/expiry info).

  3. Our quality team will review the evidence.

If the item is verified as not authentic, we will offer:

✔ A full refund, or
✔ A replacement with a verified authentic product.

Note: This guarantee applies only to purchases made directly on authenticmakeupstorebd.com.

 

Conditions & Exclusions

Our guarantee does not cover:

  • Products purchased from other sellers or marketplaces not affiliated with Authentic Makeup Store BD.

  • Items where the original packaging or seals were removed or tampered with after delivery.

  • Subjective preferences related to texture, scent, or colour variations caused by manufacturing updates.

 

Contact Us

For authenticity inquiries or to raise a concern:

WhatsApp / Hotline: +8801315164191
Email: info@authenticmakeupstorebd.com
Contact Page: authenticmakeupstorebd.com/contact-us/

Your trust matters — and we stand by every product we sell.